FAQ

What is your return and refund policy?

As all of our products are imported from the USA, we do not offer returns, exchanges, or refunds for change of mind. However, if you receive a product that is damaged or there has been an error on our part, please contact us as soon as possible. We will review the issue and arrange a suitable replacement or refund where applicable.

Can I cancel my order?

Once an order has been placed, it cannot be cancelled. Please review your order carefully before completing your purchase. If you have any questions before placing your order, feel free to contact us.

Do you offer international shipping?

No. Currently, we only offer delivery within Sri Lanka. We do not provide international shipping at this time.

How do I contact customer service if I have a question or concern?

You can contact our customer service team by phone, email, WhatsApp, Instagram, or through our live chat. We’re happy to assist you with any questions or concerns and will get back to you as soon as possible.